We would check with the school office in the 1^st instance to make sure that the child was actually present.  If so we would then check all areas of the school including toilets, classrooms, tech rooms.  Upon completion we would then notify the school office again that the child is not present.  We would call the parent and emergency next of kin.  If still no luck we call the police and report a missing child.

As our drivers have anywhere from 2-4 schools to collect from, children must make their way to the designated waiting area AS SOON as the bell goes.  Going to the shop, having a chat with friends, holds up the driver and leaves other children vulnerable waiting for the driver to arrive.